Faq
To place your order, follow these steps : Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference. Once you’re done, click the ‘Add To Cart’ button. After you have added all the products, click on the cart icon on the top right. You can either choose to continue shopping or confirm the order and click ‘Checkout’. Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.
Once you successfully place your order, you will receive a confirmation email with details of your order and your order ID. You’ll receive another email & SMS once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive!
After your order has been successfully placed, you will immediately receive a confirmation and order details via email and SMS. Once your products have been shipped, you will be notified again via email, SMS and Whatsapp.
Tap on “My Orders” section under the main menu of your Website and then select the order you want to cancel. The ‘Cancel’ option will only be available before your order is shipped. If you are facing an issue, please email us at connect@thuk.com and we will sort it for you.
